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Supporting patients to access appointments

By 4th August 2022November 1st, 2022No Comments

The Humber and North Yorkshire Health and Care Partnership’s Outpatients Transformation Programme has launched two short animations to support patients to access appointments.

The animations aim to support and empower patients by explaining what Patient Initiated Follow Ups (PIFU) are and describing how patients can undertake their appointments virtually if required.

Wendy Scott, Director of Collaborative of Acute Providers explains:

“We are now in a world where we need to embrace new ways of working and new technologies which support and empower our patients, where these are deemed suitable.  It is intended that these animations help patients become better informed and aware of their choices on what options are available to them for their ongoing care.”

Dr Nigel Wells, Executive Director of Clinical and Professional Services adds:

“Adopting these changes can save patient’s time and cost by reducing travel to busy hospital sites, avoiding taking time off work, whilst ensuring that the appointments they do have offer the most benefit and convenience for them when they need them most.”

The animations explain the benefits of the use of PIFU and virtual appointment to the patient, NHS and the clinician the appointment is to see. Many patients will benefit from virtual and PIFU appointments, allowing them to taking control of their healthcare and allowing patients to tailor their care to their needs.

 

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