The 2021 Cancer Patient Experience Survey (CPES) results have been published.
What is the Cancer Patient Experience Survey
The survey has been carried out annually since 2010. It helps organisations that commission and provide cancer services to understand what aspects of cancer services are working well and identify areas for improvement.
The survey was refreshed in 2021 in response to feedback from patients, providers and commissioners of cancer services. It therefore should not be compared with results from previous years.
The 2021 CPES survey was completed by 59,352 patients nationally. Equating to a response rate of 55%. In Humber and North Yorkshire 2,433 patients completed the survey. Resulting in a response rate of 60%.
How we use the results
As in previous years, the Humber and North Yorkshire Cancer Alliance will use the 2021 CPES results to identify local priorities and work with patients and partners to deliver positive change.
Areas for improvement
The areas for improvement identified in the 2021 survey across the Humber and North Yorkshire area include:
- waiting times for diagnostic test results
- patients having a main point of contact in their care team
- staff providing patients with information on available support
- cancer research opportunities being discussed with the patient.
Click here to view the Humber and North Yorkshire Cancer Alliance-area CPES results.